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PHP Build a Basic PHP Website (2018) Listing and Sorting Inventory Items Adding Elements and Specifying a Key

Joaquin Beltran
PLUS
Joaquin Beltran
Courses Plus Student 6,784 Points

Workspace isn't working.

I open up workspace but when the window shows the activity indicator just keeps running and never shows me the files. And then I get a pop up that says not authorized. What's going on?

3 Answers

Hi Joaquin

We're sorry for any troubles this may have caused. We've been doing some work on our infrastructure lately which has caused a handful of these "not authorized" errors to appear for students. If you run into this issue again, please try to refresh the browser window, as the outage shouldn't last longer than a few minutes. Otherwise, try to close your browser tabs, quit your browser, and reboot.

Thank you for your patience and efforts! If for whatever reason these don't work, please email Support with your Workspace text editor URL, and browser/OS versions at help@teamtreehouse.com.

Simon Coates
Simon Coates
28,693 Points

on prior occasion the advice was that they were doing upgrades. see here . There have been a few different forum posts on this in the last 24 hours and there was a crop of not authorized notices a month or so back. You might care to email treehouse about making outages less confusing or to generally express displeasure. Not saying it'll help, but it might be cathartic. It's a rather forbidding message.

Joaquin Beltran
Joaquin Beltran
Courses Plus Student 6,784 Points

Thanks, Simon. It is working now, but I agree, they need to improve their error messages.

Jay Padzensky
Jay Padzensky
4,719 Points

Thanks, guys! I'll pass along the feedback about the error messages as well! We appreciate the patience!

Christopher Leach
Christopher Leach
314 Points

Hi Joaquin,

I have done all the above requested and it is still not working.

Joaquin Beltran
Joaquin Beltran
Courses Plus Student 6,784 Points

Hi Christopher Leach, I just had to wait a while for it to start working. As Walter Tucker mentioned above. Please Treehouse know at help@teamtreehouse.com if you're still having trouble