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Workspace won't launch. I've tried in both Chrome and Safari. A pop up says I'm not authorized?
Workspace won't launch. A pop up says "Not Authorized". I've tried in both chrome and safari!
Jay Padzensky4,731 Points
Sorry for the troubles. We've been doing some work on our infrastructure lately which has caused a handful of these "not authorized" errors to appear for students. Please try to refresh the browser window, as the outage shouldn't last longer than a few minutes. Otherwise, please try to close your browser tabs, quit your browser, and reboot.
You may also be able to successfully launch the WS from different areas (e.g. in the Workspace tab underneath the video player or from the aforementioned WS menu). If the WS is new and you haven't added any code to it, you can delete it from the Workspace menu and attempt to launch it again from the video. Your patience is greatly appreciated! If you continue to face the issue, please let us know! firstname.lastname@example.org