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Posting a Question

5:12 with Anwar Montasir

You’ve searched the Treehouse community and you’re still feeling stuck. Maybe it’s a problem with your code, or maybe you’re having trouble grasping a concept introduced in a Treehouse video. Whatever the problem, posting a question is a great way to get unstuck, provided you give the community enough information.

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    All right, so you've searched the Treehouse Community and 0:00
    you're still feeling stuck. 0:03
    Maybe it's a problem with your code. 0:06
    Or maybe you're having trouble grasping a design or 0:08
    development concept introduced in a Treehouse video. Whatever the 0:11
    problem, posting a question is a great way to get unstuck provided 0:15
    you give the Community enough information. 0:19
    Use the question title to guide the conversation. 0:23
    You don't need a long title, but something like "my code isn't working" 0:27
    doesn't really hint at the nature of the problem. 0:31
    Try your best to describe your issue. "End tag ul seen, but there 0:35
    were open elements" lets the Community know you're having 0:39
    an issue with HTML elements and references a specific error message. 0:43
    When posting the question, be as detailed as possible about the 0:50
    concept you don't understand or the coding error you're encountering. 0:55
    If you've attempted to solve the problem already and 0:59
    were unsuccessful, it's worth summarizing those attempts 1:02
    in your post. And if you're stuck on a particular code challenge, video, 1:07
    or Treehouse project, it's worth mentioning the name of the 1:12
    challenge you're having trouble getting past. 1:15
    Let's try composing a question for the Treehouse Community. 1:19
    Hello, I'm struggling to understand an error found in my workspace for 1:24
    the Welcome to HTML and CSS video. 1:29
    When I validate my HTML, I receive an error message stating, 1:32
    End tag ul seen, but there were open elements. 1:36
    But I'm not sure what that means. 1:40
    That's not enough information yet. 1:43
    So let's include our HTML code where the problem occurs. 1:45
    You might remember from the previous video that Jason's code 1:50
    sample had special formatting. 1:53
    We can format our text similarly using what's called markdown. 1:56
    If you're a development student, 2:01
    you'll learn more about markdown in future courses, although I've 2:03
    included a few resources in the Teacher's Notes beneath this video. 2:07
    For now, it's enough to know that three backticks (that's the key next 2:12
    to the number 1 on your keyboard) 2:17
    above and below your code sample will format your code so reviewers can read. 2:20
    The second set of backticks turn code formatting off. 2:36
    So if I have more to say I can continue writing beneath my code snippet. 2:40
    I mentioned in an earlier video, 2:45
    the optional possibility of pasting in a link to my workspace snapshot. 2:48
    So I'll do that now. 2:52
    A link to a workspace snapshot can be particularly helpful when your code 3:12
    involves multiple files communicating with each other. 3:16
    But pasting the snapshot isn't enough. Your goal here is to provide the 3:21
    Community with enough information to help them find 3:26
    your issue and offer advice. 3:29
    And now I'll conclude my post with a polite message. 3:32
    Thanks so much for your help. That looks pretty good, 3:36
    but I should make sure my code formatting looks okay. 3:42
    So I'll press the Preview icon in the lower right corner. 3:46
    That eyeball icon is pretty subtle and might be hard to find. 3:51
    But when I click, I see what my post will look like to the Community. 3:55
    If I'm not satisfied, I can press the icon again, 4:01
    which is now a pencil indicating I can make edits to my post. 4:04
    If you're posting this question underneath a particular video, 4:10
    the name of that video appears automatically underneath your question. 4:14
    This question will appear with all the other questions students have 4:19
    asked about the Welcome to HTML and CSS video. 4:24
    However, if you're posting a general question within the Community, 4:28
    you'll want to select a category for your question. 4:33
    Is it HTML? JavaScript? A design question? 4:36
    Choosing the best match will direct your question to the Treehouse 4:41
    users who are most likely to have an answer. 4:45
    As long as you leave the "Email me when someone replies to this 4:50
    discussion" option checked, you will receive an email 4:54
    notification when someone responds to your post. 4:58
    In addition, the bell icon in the upper right hand corner of the main 5:02
    Treehouse navigation will notify you when someone responds. 5:07

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