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General Discussion

Jose Pagan
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Jose Pagan
Full Stack JavaScript Techdegree Student 6,192 Points

After I complete a course... I dont have access to the videos anymore!. Is this normal?

Yesterday I completed the jquery introduction course. I skimmed it through because i was just refreshing my knowledge. But there were bits I needed to take some notes on. Today, after I finished the course I tried to go back to the videos, but only the trailer seems to be available to watch.

2 Answers

Steven Parker
Steven Parker
216,121 Points

You should be able to review videos at any time.

You should probably report this to staff using the instructions on the Support page.

Rob Allessi
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Rob Allessi
Front End Web Development Techdegree Student 8,599 Points

Howdy Jose Pagan

It looks like you signed up for the Pro account while on your trial, which is how you initially accessed and went through the Jquery course in question since then you have downgraded your subscription to Basic which does not have access to some courses.

I hope this clears up any confusion. If you would like to upgrade your account back to Pro, you can do so by following the instructions here.

If there are any additional questions or concerns, send us an email at help@teamtreehouse.com and we will be happy to assist.