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General Discussion

Marimuthu Ananthavelu
Marimuthu Ananthavelu
289 Points

Cancellation during Trial period-Number of takes to execute the cancellation.

Hi,

I enrolled for a Trial period and had cancelled before the trial period ends. Though I had enjoyed and learned the content very well, for time being I wanted to cancel the enrollment due to the cost.

Please note that my Trial period ends on 26th-Sep-2016. But you see when I cancelled , I got to see that my subscription will be cancelled on 27th-Sept even I did just before moments on 25th-Sep-2016.

Then can you kindly let me know whether the actual trial period is 5 days or 1 week as said.

Kindly note that, I won't be willing to see my card is debited because of the delay in the execution period. Thanks for your knowledge sharing.

Best, Mari

Moderator removed personal information submitted in this post for privacy reasons

Jason Anders
Jason Anders
Treehouse Moderator 145,860 Points

Hey there,

You will need to direct your concern / question to the support team. The Community Forums are just students like yourself, and they will not be able to assist you with this matter. You can contact Support using the Top Nav Bar.

:) :dizzy:

1 Answer

Jay Padzensky
Jay Padzensky
4,731 Points

Thanks for the email, Marimuthu. Let us know if you have any additional questions!