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Duncan McAlister
8,015 PointsCan't upload photo from computer
I keep getting the same error message whilst trying to upload a file
File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini.
Well uploads are enabled in php.ini and post-max-size was the same as upload-max-filesize. I tried changing it to slightly larger but to no avail. There doesn't seem to be any obvious solution on the web. Using DesktopServer. Do the upload files have to be in a certain folder perhaps? URL photos are working okay.
3 Answers
Mark Truitt
17,230 PointsHi Duncan,
Is this on a mac or PC? As well, did you try a different file altogether? and a different file type? I am assuming you were trying this in the media gallery?
Thanks, Mark
Duncan McAlister
8,015 PointsThanks for your reply Mark. It is a Mac and I have tried Jpg, Jpeg and PNG files and different files within those types. Nothing has worked except URLs. Yes it was the media gallery.
Sergio Pichardo
24,963 PointsIf anyone is still having issues: http://www.inmotionhosting.com/support/edu/wordpress/http-image-error
Mark Truitt
17,230 PointsHi Sergio,
Please follow up on information you are attempting to post.
That link does not have anything directly to do with wordpress.
SetEnv MAGICK_THREAD_LIMIT 1 has to do with shared hosting and limiting the abuse of CPU usage by telling Imagick to only run on a single thread and avoids a general http error.
Mark Truitt
17,230 PointsMark Truitt
17,230 PointsBy chance did you try different browsers? As well, did you disable any/all plugins to make sure it wasn't one of those too?
Duncan McAlister
8,015 PointsDuncan McAlister
8,015 PointsI tried Safari and Firefox. I only have one plugin related to email but I will try with this switched off tomorrow. Thanks again.
Duncan McAlister
8,015 PointsDuncan McAlister
8,015 PointsHi, I deactivated the plugin, still no joy. Also, since upgrading to Wordpress 4.6.1 the error message is different:
This file type is not allowed. Please try another.
Mark Truitt
17,230 PointsMark Truitt
17,230 PointsHmm... Did you by chance try setting up a new site with Desktop Server and seeing if it had the same issue?
Duncan McAlister
8,015 PointsDuncan McAlister
8,015 PointsI tried a new site this evening, still doesn't work. I did however notice on Wordpress dashboard a banner that I need to upgrade my Safari but it's as new as can be for this OS and computer. My OS is very old (OS X 10.6.3) but again it's as new as I can get with my computer's specs. I'm beginning to wonder if this is the problem...
Mark Truitt
17,230 PointsMark Truitt
17,230 Pointshmm what about chrome? and it is very possible it is the browser and a conflict. 10.6.3 was 2010
Duncan McAlister
8,015 PointsDuncan McAlister
8,015 PointsThanks Mark, Chrome worked! I didn't even have it installed before but can already why it's the most popular browser.
Cheers!
Mark Truitt
17,230 PointsMark Truitt
17,230 PointsNice! I am glad that worked out for you. I personally, prefer chrome's developer tools over others but all get the job done just boils down to preference.