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Wendy Enos1,631 Points
Dragging the img. files doesn't work. "Upload file" does not generate any dialogue box that is needed to do so.
Just like it says, I tried following the directions which didn't work. Then I looked at the previous solutions offered and the main one "Use the Upload Files option" also does not work. The program does not respond at all when I select "Upload Files". It's as though I'm not clicking on anything.
I had the same problem yesterday, Wendy! I had not properly extracted, or unzipped, the files. Once I went back and hit 'extract all' and hit save, the files properly uploaded as shown in the video. Good Luck!