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WordPress How to Make a Website with WordPress Installing WordPress Domain Names, Hosting, and WordPress

Robert Lucore
Robert Lucore
237 Points

Has anyone else experienced difficulties with Web Hosting for Students?

Three days ago I purchased hosting and a domain name from them. My credit card was charged immediately, but I received no service. They said to wait up to 48 hours for the DNS to set up the domain. So I did. Nothing. I took all the steps suggested on their help site, but nothing worked. So I filed a ticket with their technical folks. No answer after another 24 hours.

I am not a newbie to purchasing hosting and registering domain names. This is the worst service I have ever received, being ignored. I suggest that students look into Siteground, Bluehost or even GoDaddy.

Treehouse should reconsider being affiliated with this low-quality provider.

Bob

Walter Cortez
Walter Cortez
4,071 Points

Hi Bob,

I'm sorry to hear about your ordeal. I noticed you considered other hosts such as Siteground, Bluehost or GoDaddy, how about HostGator ? Are they reliable?

Thank you!

5 Answers

Kevin Korte
Kevin Korte
28,148 Points

I believe Zac Gordon owns it, so maybe he can help.

Robert Lucore
Robert Lucore
237 Points

Thanks Kevin. Problem now solved.

Henry Montoya
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.a{fill-rule:evenodd;}techdegree
Henry Montoya
Front End Web Development Techdegree Student 10,954 Points

Hi Robert, how was the problem solved? It's been 5 hours for me, but I want to avoid waiting 48 hours and then end up running into the same situation. Thanks

Robert Lucore
Robert Lucore
237 Points

Hi Henry. The company finally turned attention to the tickets I filed on their support system after I brought the problem up here and Kevin pointed out that it is Zac Gordon's company. If I were you I would not wait any longer to file a support ticket. I had never before experienced a situation where it took so long for a domain name to be registered, and I wish in hindsight that I had taken action after a couple of hours.

Zac Gordon has a vested interest in webhostingforstudents.com. That fact should be disclosed in the video.

I'm having the same problem right now.