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Lexi Smith
Lexi Smith
151 Points
Posted by Lexi Smith
Lexi Smith
151 Points

I can't connect to my host account through Filezilla. Typing in my domain, username and password and it wont work.

I went on my cpanel and created a username and password for FTP but even when i enter that in it comes up saying : Status: TLS connection established. Command: USER ****** Response: 331 User ****** OK. Password required Command: PASS ****** Response: 530 Login authentication failed Error: Critical error: Could not connect to server

3 Answers

Himanshu Chopra
Himanshu Chopra
3,055 Points
Himanshu Chopra
Himanshu Chopra
3,055 Points

Hye I guess you are either entering wrong username or password. are you sure they are correct?

Lexi Smith
Lexi Smith
151 Points
Lexi Smith
Lexi Smith
151 Points

Yes I am sure. The username and password I use to log into cpanel right? I double checked everything but it still sends me this error. Not sure what to do. I am using bluehost and filezilla and trying to access my publichtml file.

Seth Reece
Seth Reece
32,867 Points
Seth Reece
Seth Reece
32,867 Points

Did you create an ftp account with bluehost? This is common so different developers can have their own ftp accounts, but not server management rights. FTP Guide for bluehost Edit, I notice now you said you created an ftp account. Use the username and password for the ftp account not your cpanel login.