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Abiola Akinnubi
Courses Plus Student 1,705 PointsI WANT REFUND AS MY MONEY WAS DEDUCTED EVEN AFTER GETTING 5 REFERRALS
I opened my account about 14days ago but i was able to get 5 referral but to my surprise today treehouse charged me even after my 5 referrals. i am surprised totally . i need my money back because i have high blood pressure and i might die if this money is not refunded . i have sent support several emails but no one is replying me please.... help help help
6 Answers
Jeff Lemay
14,268 PointsHave you read the FAQs about the referral program? https://teamtreehouse.com/account/referrals
I've referred a few people already. When will my discount start? After your referred members become active subscribers (ie. they sign-up for a full, paying account, not a trial account), the referral discount will be applied to your next monthly subscription fee.
Abiola Akinnubi
Courses Plus Student 1,705 Pointsi hate treehouse so you are just tricking us...
jniskarklins
36 PointsYes they trickme too they are veru bad
Abiola Akinnubi
Courses Plus Student 1,705 Pointsimagine no response since from their support team this is just bad
Kevin Korte
28,149 PointsFaye Bridge can you help here?
When you go into your referrals page on your account? How many referrals does it say you have?
Abiola Akinnubi
Courses Plus Student 1,705 PointsPlease i n my need a refund of my money.. i was charged today $50 from my bank in Nigeria. i have refer people and just want my money refunded please. i am having high blood pressure and this is a shock to me i cannot continue to cope with it... please i just need my money i am begging if that is the right word... treehouse can close my account if they so which.. i have written several emails but no reply
Kevin Korte
28,149 PointsI can't do anything for you. I'm not employed by Treehouse. I'm just a student like anyone else here.
When you go into your referrals section on your account, how many referrals does it say? My guess is Jeff is correct. You've been here 2 weeks, likely your referrals on on their 2 week trial still, and so you wouldn't have any active referrals. That's just my guess. Again, I don't have any special powers here to help.
Jay Padzensky
4,731 PointsHi Abiola Akinnubi, I can confirm a Support member emailed you on 4 December ~12:30 pm Pacific Standard Time. Sometimes our support emails can be routed to your Spam folder.
jniskarklins
36 PointsYes Treehose is just Bad company to take money for nothing
Michael Afanasiev
Courses Plus Student 15,597 PointsHi jniskarklins,
I'm sorry you had a bad experience with Treehouse, I'm sure if you contact support at help@teamtreehouse.com and explain your situation, they'll resolve it in a matter of 24 hours. Give it a try!