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General Discussion

Posted by Enache Cezar
Enache Cezar
Courses Plus Student 30 Points

I'm confused about my bill and would like some clarity on why I've been charged.

This is odd. Is this a spam site? Why did you charge me after my free trial?

Enache Cezar
Enache Cezar
Courses Plus Student 30 Points

I WANT MY MONEY BACK! NOOOOW!

6 Answers

Rick Hoekman
Rick Hoekman
9,494 Points
Rick Hoekman
Rick Hoekman
9,494 Points

First take a deep breath.. I'm sure some of the staff will sort this out for you. This site is not a scam or spam site for that matter.

Enache Cezar
PLUS
Enache Cezar
Courses Plus Student 30 Points
Enache Cezar
Enache Cezar
Courses Plus Student 30 Points

thanks Rick... i need that... a deep breath...

Rick Hoekman
Rick Hoekman
9,494 Points

Your welcome buddy.. Let's see if I can get some attention to your problem by tagging one of the teachers here. Amit Bijlani or Pasan Premaratne can you forward this to the right person in charge of admin stuff?

Pasan Premaratne
Pasan Premaratne
Treehouse Teacher
Pasan Premaratne
Pasan Premaratne
Treehouse Teacher

Forwarded! Sorry for the trouble Enache Cezar, we'll take care of this as soon as possible :)

Enache Cezar
PLUS
Enache Cezar
Courses Plus Student 30 Points
Enache Cezar
Enache Cezar
Courses Plus Student 30 Points

Thank you... you are very kind.

Rick Hoekman
Rick Hoekman
9,494 Points

No problem ;)

Debby Beachy
PLUS
Debby Beachy
Courses Plus Student 2,096 Points
Debby Beachy
Debby Beachy
Courses Plus Student 2,096 Points

They will work it out Enache. This is a great learning platform that is well respected within the web development community it's diffidently not spam! Just submit a ticket and they will get back with you.

Rick Hoekman
Rick Hoekman
9,494 Points

Can you point out where he can submit a ticket?

Debby Beachy
PLUS
Debby Beachy
Courses Plus Student 2,096 Points
Debby Beachy
Debby Beachy
Courses Plus Student 2,096 Points

Yes.

  1. Click on down arrow at the top right hand corner where your image should be.
  2. Click on account settings
  3. Click on enrollment
  4. You can update your payment information . Or for more information about your Pro Membership, contact support .
  5. Contact support Have a good day!
Enache Cezar
Enache Cezar
Courses Plus Student 30 Points

Thank you. I little complicated... that's why I said about SPAM!

Holger Liesegang
Holger Liesegang
50,595 Points
Holger Liesegang
Holger Liesegang
50,595 Points

Hi Enache Cezar !

You might want to contact help@teamtreehouse.com for that or simply use the support form

I'm absolutely sure they will sort everything out for you!