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General Discussion

Posted by johndo2
johndo2
13,743 Points

Leaderboards down for anyone else?? There's a temporary problem with Treehouse that we're working to fix right now!

Last few hours, i've been unable to view leaderboards. Anyone else experiencing this issue?

Getting the message

Holy Smokes!

There's a temporary problem with Treehouse that we're working to fix right now!

Jack Wherry
Jack Wherry
7,455 Points

Same issue for me.

Steven Parker
Steven Parker
231,236 Points
Steven Parker
Steven Parker
231,236 Points

:loudspeaker: UPDATE: The leaderboards appear to be fixed.

As of yesterday, the problem affecting the leaderboards appears to have been resolved. :tada:

2 Answers

Kara Proulx
STAFF
Kara Proulx
Treehouse Staff
Kara Proulx
Kara Proulx
Treehouse Staff

Hi All!

Sorry for the down time! The Leaderboards are back up :) Please feel free to contact us at help@teamtreehouse.com if you see any other issues. Thank you for your patience!

Best, Kara

Jack Wherry
Jack Wherry
7,455 Points

Thank you! It works for me now.

Steven Parker
Steven Parker
231,236 Points
Steven Parker
Steven Parker
231,236 Points

@Kara Proulx, they may be "up", but the scores are still incorrect (as they have been for months now).

For the clearest examples. take a look at the "all time" scores in the CSS, HTML, or Design categories. Compare the ranked scores on the right with the person's TOTAL score in their profile (hover over the icon on the left). In these categories, the category score is many times larger than the person's total score (and even more so when compared to their actual category score).

I've sent multiple notices to support, but the response is always "it's in the queue". Any idea why this would be taking so long to fix?