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Design Creating User Experiences Planning Your Users’ Journey Contrasting User Goals

Posted by Thomas Strathearn
Thomas Strathearn
7,162 Points

My additional user

I chose a mother. with two small children concerned about safety so had an additional card for requesting child seats of different ages thus different options of seats and abilities to pick more than one option and additional space for a pushchair bags seems like a lot of options.

1 Answer

Jeff Sanders
Jeff Sanders
Courses Plus Student 9,503 Points

I was thinking about a user who may take the same route several times and who wants to save said route for future trips. I also thought that that user may want to set a schedule so that the app reminds them that it's time to take that trip again. I was inspired by someone who I know. They don't drive and need to go to the clinic monthly.