Product Analyst

This is not a job at Treehouse, do not email Treehouse to apply.

We’re looking for an outstanding Product Analyst to join our Paris-based team and help Front make data-driven decisions about our product. In this role, you will be working at the intersection of data insights and product strategy, leveraging data to inform high-impact business and product decisions. You will conduct analysis throughout the product development process, sizing opportunities, analyzing experiments, developing and monitoring key metrics, and informing strategic decisions with data.

• Making actionable recommendations about product strategy and prioritization based on a deep understanding of customer engagement and behavior

• Partnering closely with Engineering, Product, Design, and analytics functions across the company to identify opportunities, drive key metrics, and set strategy across multiple product areas

• Generating insights by conducting exploratory analysis, assessing trends, and analyzing A/B tests

• Evangelizing insights and scaling access to product data, building a data-driven culture across the company

• Collaborating with other data & analytics functions to ensure we have the right data foundations in place

• 2+ years of experience in a quantitative role, e.g analytics, consulting, data science, or an equivalent analytical role conducting quantitative analysis on large datasets

• Bachelor's, Master's, or equivalent degree in a quantitative field (e.g. Economics, Statistics, Computer Science, Mathematics, Data Science, etc.)

• Proficiency using SQL to query large data sets, with a strong understanding of statistics and experimentation

• Full professional English proficiency

• You are impact-focused, eager to jump in and work in a fast-paced environment

• You are a strong critical thinker, excited to solve ambiguous problems

• You are collaborative, forming trusting relationships with your cross-functional teammates and communicating data clearly across a broad audience

Hybrid: This position requires being in-office 2 days per week (Tuesdays and Thursdays)

What we offer:

• Competitive salary

• Equity (we are post-series D & backed by some of the best VCs in the US)

• Private health insurance, including plan options at no cost to employees

• Focus Fridays - learn more here!

• Flexibility to work from home 3 days/week (unless posted as a full-remote role)

• Mental health support with Workplace Options

• Family planning support with Maven

• 75 Euro per month Lifestyle Stipend to spend on fitness and other activities

Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front’s flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale.