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Common Feedback Biases1:25 with Michelle Zohlman
Bias can happen, let's talk about how they might show up.
A note about bias.
Before closing, I'd like to share a brief reminder about common feedback biases.
Bias is generally unconscious, meaning you have it but don't realize it.
As you give feedback, be careful not to fall into some common feedback bias traps.
For example, did you know that managers tend to give more negative and
fake feedback to women and folks of underrepresented identities, and
you're more likely to give more and
more clear feedback to someone who reminds you of yourself?
Unconscious bias and
the feedback process can limit other people's ability to learn and improve.
Not to mention, coworkers may see this behavior as playing favorites.
The more consistently you follow the three step effective feedback process,
the less bias you're likely to allow to creep in.
[SOUND] In conclusion, continuous feedback is comfortable feedback.
We encourage giving feedback all the time, in one on one meetings,
randomly, and anytime you see an opportunity.
If we are constantly providing reinforcing and redirecting feedback,
we show folks that it's not a big deal, just part of doing business.
And we set an example so
they will learn to use the model with their peers and partners.
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