Common Feedback Biases1:25 with Michelle Zohlman
Bias can happen, let's talk about how they might show up.
A note about bias. 0:01 Before closing, I'd like to share a brief reminder about common feedback biases. 0:02 Bias is generally unconscious, meaning you have it but don't realize it. 0:07 As you give feedback, be careful not to fall into some common feedback bias traps. 0:14 For example, did you know that managers tend to give more negative and 0:20 fake feedback to women and folks of underrepresented identities, and 0:25 you're more likely to give more and 0:30 more clear feedback to someone who reminds you of yourself? 0:32 Unconscious bias and 0:36 the feedback process can limit other people's ability to learn and improve. 0:37 Not to mention, coworkers may see this behavior as playing favorites. 0:41 The more consistently you follow the three step effective feedback process, 0:46 the less bias you're likely to allow to creep in. 0:51 [SOUND] In conclusion, continuous feedback is comfortable feedback. 0:54 We encourage giving feedback all the time, in one on one meetings, 1:00 randomly, and anytime you see an opportunity. 1:05 If we are constantly providing reinforcing and redirecting feedback, 1:09 we show folks that it's not a big deal, just part of doing business. 1:14 And we set an example so 1:18 they will learn to use the model with their peers and partners. 1:20
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