Results and Recommendations2:38 with Dan Gorgone
In the end, the key deliverable from your usability tests should be a set of recommendations you deliver to the people responsible for the website. They should be based on your test results as well as personal observation.
Things to Consider
- How will you review the tests after they have been completed? Do you have recordings, notes, or other information you can refer to?
- How can you best report on the results of each test? Do you have qualitative analysis to explain what happened and how problems arose?
- Are you able to provide recommendations for each problem you've found? Which ones have clear solutions? Which ones are more troublesome? Is more testing needed?
- Who is ultimately responsible for making the changes you suggest? Have you given them enough information to compel them to act?
- When will you conduct testing again, and what might you test?
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