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Practice Using A Design System

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Research

3:12 with Anwar Montasir

If we’re going to make it easier for people to understand their voting rights, we need to think about what kinds of users would benefit from such a site. What are their goals? What obstacles do they face? And what about use cases? Would they be more likely to do research on their home computer, or use their phone on their way to the polling place? Perhaps a little of both?

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    If we're going to make it easier for people to understand their voting rights, 0:00
    we need to think about what kinds of users would benefit from such a site. 0:04
    What are their goals? 0:10
    What obstacles do they face? 0:11
    And what about use cases? 0:13
    Would they be more likely to do research on their home computer, or 0:15
    using their phone on their way to the polling place? 0:20
    Perhaps a little of both? 0:23
    Take a look at the Teacher's Notes, and you'll see a competitive analysis 0:25
    that compares the features found at the different sites viewed in the last video. 0:30
    The American Civil Liberties Union, vote.org, 0:37
    the voting section at usa.gov, and 0:42
    the National Conference of State Legislatures. 0:47
    Before you start any project, it's important to list the strengths and 0:52
    weaknesses of organizations with similar goals to your product. 0:57
    What will your site offer that competitors don't? 1:03
    In this case, none of our competitors 1:08
    present a comprehensive list of voting rights that is easy to understand, 1:11
    though the ACLU and vote.org come closest. 1:16
    You'll also see personas and empathy maps for two users. 1:23
    Dispatcher Dulcea is a brand new United States citizen looking to vote for 1:32
    the first time. 1:38
    Although she speaks some English, 1:40
    she understands instructions better in her native Spanish. 1:43
    Construction Cal is a construction worker who has served time for a felony. 1:49
    He lives in Florida and is unsure whether his voting rights 1:55
    have been restored since he completed his sentence. 1:59
    As we move forward through this project, 2:03
    we'll want to keep the needs of these users in mind. 2:06
    How can we make understanding their voting rights easier? 2:10
    What information do they need to vote successfully? 2:15
    While your task for this practice session is to make a wireframe following 2:20
    the United States Web Design System, it's best to explore a variety of 2:24
    design options first, using lower fidelity methods like sketches. 2:29
    I would encourage you to try this yourself. 2:35
    Think about different ways of categorizing the information found 2:38
    on voting rights websites. 2:43
    Make a written list on a sheet of paper, then set a timer for 2:45
    eight minutes, and sketch out eight different solutions for 2:50
    presenting the information voters need to know on a mobile screen. 2:54
    This method of rapid sketching is called Crazy Eights, and 2:59
    I've included a resource to learn more in the Teacher's Notes. 3:03
    We'll take a look at the explorations I made in the next video. 3:08

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