Beyond websites and marketing, psychology can also impact the workplace, as well.

Understanding how and why people interact, and make decisions

in a professional environment, whether it's a physical or virtual

one, can give you clues about how to get work

done, get positive results, and improve a situation, if necessary.

Consider what we discussed about using emotion to

evoke positive reactions through your design or writing.

In the workplace, you want to do the same thing.

And that means using positive language in

your conversations, as well as written interactions.

It means offering help and support to those that

need it, and of course, it means being reliable.

Being able to do these things will give you a positive reputation, just

as it would for a website that helps its users accomplish their goals.

Trust is also key for developing

and strengthening relationships with your fellow employees.

Don't try too hard here, though, especially if you're a new employee.

Trust is earned, and quite often it's earned by simply getting the job done.

When you're given a responsibility, combining

great results with great communication will earn

you trust with your boss, your team, and others who rely on you.

As you solidify your spot on a team or within

a company, you might even begin to build your own influence

about what kind of projects to work on or how

to complete them with future directions for your team and company.

The more trust you engender, the more likely they are to let you

take the lead in the future, if that's what you want for your career.

Now beyond the ability to get the job

done, an employee, or job candidate with a positive

attitude, is one that recruiters and hiring managers,

love to see, and there are many reasons why.

Positive attitude with a job candidate

bodes well for future interactions with coworkers.

People with positive attitudes are more apt to work together

and work through problems finding creative ways to save the day.

And being positive doesn't mean you have to

be a cheerleader or even mindlessly follow orders.

It means understanding your responsibility as part

of a team, helping others whenever possible.

People with negative attitudes, those who are

stubborn, inflexible, or argumentative, are not fun

to work with and their attitudes can

sometimes affect or spread to those around them.

Now communication comes up a lot when we talk about

good skills to have as an employee or a freelancer.

And there's no real secret why.

Whether news is good or bad, whether the results are

positive or negative, people want to know rather than not know.

In fact, they need to know how things are going or what's going on if they

are going to have a chance at improving

initiatives or continuing projects that benefit a company.

Therefore, honest and timely communication is vital

for any group, project, or company to succeed.

And if we're going to talk about trust and influence, we should also discuss respect.

Treating others with respect is not only important

for building relationships, it's the right thing to do.

If you don't show respect for others, don't expect it back.

Once you start working at a company or within a

group you'll begin to get a feel for what the

groups attitude is like and how individuals feel about certain

issues like their work, management, or the company as a whole.

Over time, you'll also get a feel for the morale within a company.

Morale is a measure of how much enthusiasm and confidence a

person or group have, and quite often a companies morale will

be discussed pretty informally in terms like positive or negative and it's often

affected by company performance, working conditions, and especially communication.

In the end, we must always remember that people

are looking to us, for information, confirmation, and help.

Whether they are online, or just in the next cubicle.

They're people too, just like you and me.

And they're trying to accomplish goals of their own.

By understanding their needs and anticipating how

best to communicate, what you can do,

and how you can help, you can appeal to them in a way that resonates.

It really strikes a core to help build

a new relationship and strengthen an old one.