The Badge Reader: Conclusion1:13 with Dan Gorgone
Now that you've taken the quiz, let's evaluate the options available for this usability problem.
So, what was the solution that you went with? 0:00 Well, let's go through some of the options and we'll figure out which one is the best. 0:03 We could put up a sign next to the badge reader. 0:07 The sign would be descriptive. 0:10 It could be a nice laminated sign or even a sticky note 0:12 that tells people to use this badge reader to open the door over there. 0:16 But that's doesn't help the people who come to the door 0:20 and don't see the sign or the badge reader. 0:23 There's still a miscommunication here and it's still not usable. 0:26 Now, we could put the sign next to the door 0:31 that tells people to use the badge reader across the hall; 0:33 however, the sign could be lost. 0:37 People could have trouble finding the badge reader. 0:39 Still, it's not the best solution 0:42 and clearly, doing nothing is not going to help this confusing situation. 0:45 In this case, the ideal option is to move the badge reader 0:50 and put it next to the door that it controls. 0:53 The idea here is that the proximity of the 2 objects 0:56 will create an association that people will easily understand. 1:01 They'll know that one thing controls the other. 1:04 So, in this case, that's the solution we want to go with to improve usability. 1:07
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