Welcome to the Treehouse Community

Want to collaborate on code errors? Have bugs you need feedback on? Looking for an extra set of eyes on your latest project? Get support with fellow developers, designers, and programmers of all backgrounds and skill levels here with the Treehouse Community! While you're at it, check out some resources Treehouse students have shared here.

Looking to learn something new?

Treehouse offers a seven day free trial for new students. Get access to thousands of hours of content and join thousands of Treehouse students and alumni in the community today.

Start your free trial

General Discussion

Fhatuwani Muvhango
Fhatuwani Muvhango
460 Points
Posted by Fhatuwani Muvhango
Fhatuwani Muvhango
460 Points

why was I billed while my account subscription was on pause?????

I had put my subscription on pause I don't understand why I was billed, this is starting to feel like a scam

1 Answer

Daniel Montgomery
seal-mask
STAFF
.a{fill-rule:evenodd;}techdegree seal-36
Daniel Montgomery
Treehouse Staff
Daniel Montgomery
.a{fill-rule:evenodd;}techdegree seal-36
Daniel Montgomery
Treehouse Staff

Hello, Fhatuwani, I genuinely apologize for this inconvenience. It sounds like there may have been an issue with the billing system (like there could have been a time limit on the pause, I'm not sure) but please reach out to our support by emailing help@teamtreehouse.com. They will be able to look into the exact cause of this issue and any possible solutions.

Again though, I'm very sorry this happened and I'm confident our team can make it right.