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Casey Ydenberg15,622 Points
Chat within a Wordpress site
I am working on a website for a firm which processes financial transactions and would like to add chat functionality to help potential payers find their way around. The site will be based on Wordpress.
Now, I realize there are a multitude of plugins available that implement chat. The requirements in this case are a little unique:
- we (and they) are based in Canada, and under no circumstances can we use a third party server in the US. This has to do with protecting financial information and the Patriot Act.
- minimizing downtime is a big deal for them.
- they self-host and have multiple servers available which are used for internal business etc.
On the other hand, using a plugin would likely be 1000x faster and time is money ...
So - is my assessment of this situation accurate? Anything I'm missing? Any plugins we should try in production before deciding a DIY solution is the only way to do it?