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Business How to Run a Web Design Business Getting Work Done Client-Related Challenges

Client is always right even if your the best designer in the world.

Their business, their money.

2 Answers

Kevin Korte
Kevin Korte
28,148 Points

I agree the client is not always right. It's my job as the designer to inform them when and why they are making poor choices. When they are wrong, I need to steer them to the right track. After all, we are the professionals in the arena, and it's our job to interject at the right times, appropriately, and considerably.

If they won't budge, I may still do it if it's minor, but explain in written my form it's not a wise choice because of X, Y, or Z. If it's a major bad move, I'll also cancel the project and move on.

Some clients aren't worth having.

Jason Anders
Jason Anders
Treehouse Moderator 145,858 Points

Not in my world!

"The customer/client is always right" went out with the 90s. If I know they are wrong, and they will still not budge, then they and their money can go find themselves another designer!

It is not worth the headache and trouble when (NOT IF) they realize that they were wrong (but it is still your fault as the designer) and want it re-done.

Sorry... nope!