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Lisa Carpenter
2,129 Points"Exhausted available authentication options"
I am trying to load up my html documents to my shiny new domain, per the instructions in the relevant "web design" lesson video. I even used the same services that were used (namecheap for domain registering, webhostingforstudents for hosting, and Cyberduck for SFTP).
I've followed all the instructions to a T, including updating the DNS, and still when I try to log in with my credentials to Cyberduck, I get the error message:
"Login failed: Exhausted available authentication methods. Please contact your web hosting service provider for assistance."
Per the error message, I have indeed sent in a support ticket to webhostingforstudents for some help. However, I figured that since there have to be others using the same set of services and programs that I am, maybe somebody has run into this problem in the past and figured out how to solve it.
Any assistance would be much appreciated. Thanks!
3 Answers
Lisa Carpenter
2,129 PointsTruth be told in my case, part of the problem might have been incorrect credentials (I hate to admit it, but I suppose we're all allowed to be dumb sometimes, ha). However, I also realized I had forgotten to follow the instructions they included to update the DNS. Hopefully one of those works for you.
Ricky Catron
13,023 PointsBecause I am not allowed to see your hosting details I am going to make a guess maybe the credtials are actually wrong? the host always has to be the ip address without a backslash at the end so no xxx.xxx.x.x/ and no http://www.xxx.xxx.x.x it is always just xxx.xxx.x.x also it will need a port to connect too. Username or password could also just be mistyped. I don't use any of your services so I don't know the ins and outs but those are some errors I ran into when I was starting out.
Nik Jackson
1,879 PointsHey Lisa I'm having the same problem and I just sent a ticket to webhostingforstudents. Did you ever figure it out? If so can you please please please let me know what to do. Thanks so much
Nik