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Lia Sansoucy
UX Design Techdegree Graduate 16,070 PointsFor those using the CC for this video, and cannot hear the sound- note that it is not always accurate.
When Guil says em, it will caption as M, and in this video he said href and it captioned as ATF. If you are deaf or hard of hearing or cannot hear the actual audio, and if you have a question about what is really being said, feel free to ask me and I will be happy to listen to the video and tell you what the teacher really said. I can hear, but am a visual learner and do better if I see the words. I have seen a goodly amount of errors in the captioning and while I can understand what they are really saying, I think it might be confusing if you can't hear it. (ATF?? what is that?? OOOHHH, href. Right.)
2 Answers
Jennifer Nordell
Treehouse TeacherHi there, Lia Sansoucy! Much like you, I use the CC often. I also am not deaf, but because of other factors, I must use the CC for these courses. I applaud your desire to make things accessible to everyone!
I'm given to understand that it's a third party that does the CC for these courses. I feel like the best course of action is to submit CC corrections to Support at help@teamtreehouse.com so they can make the necessary modifications or alternatively, find a way to QA the CC part of these courses.
Kudos to you for helping make learning accessible to everyone, including me
Paul Brubaker
14,290 PointsI also have functioning hearing but use the closed captions at all times. I do the same thing watching movies! Reading the words seems to help me retain the information. I agree that the CC, while usually decipherable, contains more errors than it should. In the course on accessibility, it is said that Treehouse teachers are responsible for auditing the CCs for their courses. I give them the benefit of the doubt, because there is a lot of material to go over and there is a tendency to "auto-correct" text in our minds when we are very familiar with the material at hand. This is why it is so difficult to edit our own papers for school, for example. Time to start reporting those errors to help@teamtreehouse.com I suppose!