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PHP

Posted by Diego Ante
Diego Ante
5,251 Points

Help with Xampp

I had Xampp installed and it was working perfectly and then I restarted my pc and suddenly it didn't anymore. Neither Apache nor MySQL would work, the Error is giving me is:

07:11:03 p.m.  [Apache]     Error: Apache shutdown unexpectedly.
07:11:03 p.m.  [Apache]     This may be due to a blocked port, missing dependencies, 
07:11:03 p.m.  [Apache]     improper privileges, a crash, or a shutdown by another method.
07:11:03 p.m.  [Apache]     Check the "/xampp/apache/logs/error.log" file
07:11:03 p.m.  [Apache]     and the Windows Event Viewer for more clues


07:11:04 p.m.  [mysql]  Error: MySQL shutdown unexpectedly.
07:11:04 p.m.  [mysql]  This may be due to a blocked port, missing dependencies, 
07:11:04 p.m.  [mysql]  improper privileges, a crash, or a shutdown by another method.
07:11:04 p.m.  [mysql]  Check the "/xampp/mysql/data/mysql_error.log" file
07:11:04 p.m.  [mysql]  and the Windows Event Viewer for more clues

I've looked for the error logs, but there's none in the folder requested.

Can anyone help me please!?

10 Answers

Randy Hoyt
STAFF
Randy Hoyt
Treehouse Guest Teacher
Randy Hoyt
Randy Hoyt
Treehouse Guest Teacher

Did you install XAMPP in C:\xampp? If so, there should be an error log in C:\xampp\mysql\apache\logs\ called error.log. Are you not seeing that?

Diego Ante
Diego Ante
5,251 Points
Diego Ante
Diego Ante
5,251 Points

Actually I did, and the file isn't there... neither for Apache.

Diego Ante
Diego Ante
5,251 Points
Diego Ante
Diego Ante
5,251 Points

At one point the error told me that probably skype would be using the ports, but I'm not sure how to fix it.... then the error changed back to the one I posted.

James Barnett
James Barnett
39,199 Points
James Barnett
James Barnett
39,199 Points

@Diego -

  • Try re-running setup_xampp.bat, located in the folder you installed xampp in
  • It's possible you have another program listening on port 80
    • To check this, run this command netstat -an | find /i "listening" and post the output here
Randy Hoyt
STAFF
Randy Hoyt
Treehouse Guest Teacher
Randy Hoyt
Randy Hoyt
Treehouse Guest Teacher

@Diego - Yes, it sounds like a problem with the port. I found this thread that discusses how to get Skype and XAMPP running together: Skype interferes with XAMPP on port 80. It has some good tips for checking ports.

If you do run any of the terminal commands, please do post the output here. Also, let us know what version of Windows you are running and anything that might be unusual about your environment (like if you are running VMware or anything like that).

Diego Ante
Diego Ante
5,251 Points
Diego Ante
Diego Ante
5,251 Points

Ok, first of all the error for MySQL finally appeared (Apache's one has not), Is a pretty long file, I'm not sure if I should paste it here or how can I attach it?

Now, after doing what James suggested this is the output:

  TCP    0.0.0.0:135            0.0.0.0:0              LISTENING
  TCP    0.0.0.0:445            0.0.0.0:0              LISTENING
  TCP    0.0.0.0:5357           0.0.0.0:0              LISTENING
  TCP    0.0.0.0:17500          0.0.0.0:0              LISTENING
  TCP    0.0.0.0:18465          0.0.0.0:0              LISTENING
  TCP    0.0.0.0:35729          0.0.0.0:0              LISTENING
  TCP    0.0.0.0:49152          0.0.0.0:0              LISTENING
  TCP    0.0.0.0:49153          0.0.0.0:0              LISTENING
  TCP    0.0.0.0:49154          0.0.0.0:0              LISTENING
  TCP    0.0.0.0:49156          0.0.0.0:0              LISTENING
  TCP    0.0.0.0:49161          0.0.0.0:0              LISTENING
  TCP    0.0.0.0:49162          0.0.0.0:0              LISTENING
  TCP    0.0.0.0:51099          0.0.0.0:0              LISTENING
  TCP    127.0.0.1:2559         0.0.0.0:0              LISTENING
  TCP    127.0.0.1:3939         0.0.0.0:0              LISTENING
  TCP    127.0.0.1:5354         0.0.0.0:0              LISTENING
  TCP    127.0.0.1:10000        0.0.0.0:0              LISTENING
  TCP    127.0.0.1:27015        0.0.0.0:0              LISTENING
  TCP    127.0.0.1:49212        0.0.0.0:0              LISTENING
  TCP    192.168.11.106:139     0.0.0.0:0              LISTENING
  TCP    [::]:135               [::]:0                 LISTENING
  TCP    [::]:445               [::]:0                 LISTENING
  TCP    [::]:5357              [::]:0                 LISTENING
  TCP    [::]:18465             [::]:0                 LISTENING
  TCP    [::]:49152             [::]:0                 LISTENING
  TCP    [::]:49153             [::]:0                 LISTENING
  TCP    [::]:49154             [::]:0                 LISTENING
  TCP    [::]:49156             [::]:0                 LISTENING
  TCP    [::]:49161             [::]:0                 LISTENING
  TCP    [::]:49162             [::]:0                 LISTENING
Diego Ante
Diego Ante
5,251 Points
Diego Ante
Diego Ante
5,251 Points

I'm using windows 7 (I did uncheck skype's option and it didn't work)

After using telnet localhost 80 the output was:

Connecting To localhost...Could not open connection to the host, on port 80: Con

nect failed

But still it doesn't work, so I used

netstat -o -n -a | findstr 0.0.0.0:80

But this doesn't gives me any output.

Diego Ante
Diego Ante
5,251 Points
Diego Ante
Diego Ante
5,251 Points

Well finally I solved it. What I think it happened is that I recently installed "Trillian" for IM, and it allows me to connect my skype account aswell, so inside of it it has also the option enabled to use port 80 and 443, what you have to do (in case someone has the same problem) is to go into manage accounts, then open skype settings and finally go into the miscellaneous tab and there uncheck Use port 80 and 443 as alternatives for incoming connections as you did in skype itself.

But this still didn't work for me, so I uninstalled Xampp and reinstalled it and now it works correctly.

Thank you for your help!

Maxime Braire
Maxime Braire
5,954 Points
Maxime Braire
Maxime Braire
5,954 Points

Hello there,

I'm using Windows 8 Pro and I had a similar issue. Port 80 was already used by Microsoft-IIS server which is activated by default in Windows 8 Pro. To solve this issue, I unchecked Internet Information Service (IIS) in Windows functionalities.

I found the solution in these threads from french forums: http://www.siteduzero.com/forum/sujet/wamp-amp-windows-8-85935 http://www.tadpu.com/systeme/configuration-et-outils-divers/telecharger_comment-faire-fonctionner-wamp-server-sous-windows8/

For non french speakers, you may read this thread which discusses the same issue with WAMP: http://wpfirstaid.com/2012/11/wamp-server-microsoft-iis-windows-8-pro/

Larry Wright
Larry Wright
7,325 Points

Hello Maxine, I had the same problems, first of all used the forums at Xampp and they were worthless. I took your advice and took care of my problem. Thanks for knowing!