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Masa Suzuki
Masa Suzuki
1,307 Points

I can't drag my files over to Cyberduck and drop them in.

Nick said. "I need to do now is drag these files over to my treehousewebsite.com folder. So I'm going to select these by holding down Shift. And then I'll click and drag these over to Cyberduck, and drop them in."

I tried, but it didn't work.

A.J. Kandy
A.J. Kandy
Courses Plus Student 12,422 Points

A few things to troubleshoot when using FTP:

  1. Are you properly signed in to the remote FTP server?
  2. Do you have write permissions to that remote folder? If not, it would return an error.
  3. Are you dragging the files over the remote folder pane, or just the application window?
  4. Does file transfer work if you use the File -> Upload... menu command?

I use cyberduck on an Apple Mac. When I drag a file over to cyberduck I get a little green circle with a plus mark indicating I can drop the file into cyberduck. I find that many times the file ends up in the wrong place and I don't see it where I expect it. For better success I now just open the destination folder in cyberduck and select upload from the file menu in cyberduck. This opens a browser window allowing me to select the proper file. I find that it is easier to get files where they belong this way.

A.J. Kandy
A.J. Kandy
Courses Plus Student 12,422 Points

That helps clear it up!

If you just drop the files into the pane, it'll end up at the root of the current folder on the remote server. (Same with just dropping files into a pane in the Finder.)

When you hover your dragged files over a folder icon, it'll drop them into that folder instead.

If you need to go several levels deep with drag and drop, Cyberduck supports 'spring-loaded folders' - like in the Finder, if you have that turned on, you can simply hover over a folder with your dragged items, and it opens to show nested contents, and you can drill down into other folders as needed, each springing open automagically.

When you release the files in the desired spot, the folders "snap shut" as if they were... spring-loaded!

You may need to switch views in Cyberduck to show the file tree (hierarchical) view if that helps.

If I may suggest it, Cyberduck is great and free, but its single pane view may be confusing. You might find a traditional two-paned FTP client easier to use. I'm a big fan of Panic Software's Transmit. You can set its local and remote windows to look like Finder views (icons, columns, or lists) and it supports spring-loaded drag-and-drop as well. It's not free, but I find its many enhancements worth the price.