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HTML HTML Introduction First Steps

April Brice
April Brice
289 Points
Posted by April Brice
April Brice
289 Points

I switched to a Windows 7 machine using internet explorer. On course videos I see no video - only audio. help?

help me to figure out how to see video on the course videos - I'm only getting the audio.

3 Answers

Clara Hembree
Clara Hembree
11,401 Points
Clara Hembree
Clara Hembree
11,401 Points

Hi April,

You might want to try using another browser. I found that Firefox and Chrome work great.

If you think it might be a bug you can contact support too http://teamtreehouse.com/support

Hope this helps!

jase richards
jase richards
10,379 Points
jase richards
jase richards
10,379 Points

I'm not on win7 I'm on win8.1 on my surface.

Every time I start a video it starts with the first picture of the deep dive then goes grey while the sound continues to play.

I have to either pause and unpause which forces a refresh and then it's fine, so I suggest doing that. If it doesn't auto reset for you like it does for me then I would say just hit f5 to manually refresh it.

Richard Duffy
Richard Duffy
16,488 Points
Richard Duffy
Richard Duffy
16,488 Points

Try clicking the speaker icon or go on preferences and select sound and turn it up! I hope this helps, happy coding!