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Design UX Basics What Do UX Designers Do? Modeling, Testing and Executing the Experience

Is this a mistake in UX design lecture?

The instructor is talking about modeling, testing, & executing the experience. In the lecture, and taken directly from the transcript, she says, "And then we UXers work to put the user and the needed information into a context that allows the user a low anxiety, high delay experience."

My question is, why would we want to give the user a "high delay experience"? This seems contrary to everything the instructor has said about providing a stress-free, enjoyable experience. In other words, I don't get it.

Can anyone explain? Is this a mistake on her part? if so, it needs to be corrected. If not, then it needs to be explained better.

Thank you.

She said "high delight" not high delay. The transcript is incorrect.

1 Answer

Jeff Jacobson-Swartfager
Jeff Jacobson-Swartfager
15,419 Points

It is a bad transcription. She actually says, "... a low anxiety, high delight experience."

Thanks for your swift response.

Makes much more sense, also felt like she was pronouncing "delay"on a weird way.