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jose macedo
jose macedo
6,041 Points

not authorized

my workspaces wont open it just says not authorized

Have you tried restarting your device and logging in again?

1 Answer

Jay Padzensky
Jay Padzensky
4,731 Points

Sorry to hear, Jose!

We've been performing some infrastructure maintenance lately which has prompted some of these "not authorized" errors. Please refresh the page, as it shouldn’t last more than an hour. If this doesn't work, please close your browser's tabs, quit your browser, and reboot your computer and attempt to load the WS again.

If you haven’t entered any code and it’s a fresh WS, you can also delete the one prompting the “not authorized” error and launch a new one from the video you’re studying. If you're still having issues, please email us in Support with your Workspace text editor URL, and browser/OS versions. Thanks for your patience and efforts!

Aaron Loften
Aaron Loften
12,464 Points

Delete your cookies as well. Some people have "continue where you left off" checked on browsers that allow this(I use to until it affected testing at my job) which will save state, if on the same comp. Rebooting the comp shouldn't be needed, though. I forked mine when it did this, to keep working on my project.