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Lei zheng
7,990 PointsRibbit app will freeze on launch image if I install on my phone. It works fine in simulator. I have switch a few phones.
I have try to download the app from treehouse. It will compile fine. It will runs in simulator fine.
yes, I have chagned appID, client ID for parse.
but it will freeze on my real iphone 6 and iphone 5c. the phone will stocked on the screen of launch image. or it will crash and flash back to home screen.
I wonder what happeded. How I can fix this?
5 Answers

Stephen Whitfield
16,771 PointsDo you have an Apple Developers account? If so, what is coming out in the console when you try to run the app?

Stephen Whitfield
16,771 PointsOK. When you run the app, with your phone plugged in, what does the console say when the app crashes?

Lei zheng
7,990 PointsI have attached the full crash report from my phone
setting/privacy/diagnostics and data

Lei zheng
7,990 Points{"app_name":"Ribbit","app_version":"1.0","bundleID":"com.teamtreehouse.Ribbit","adam_id":0,"os_version":"iPhone OS 8.1 (12B411)","slice_uuid":"08a478a4-ce2a-39ac-b3e3-aa18fe04ff6b","share_with_app_devs":true,"build_version":"1.0","is_first_party":false,"bug_type":"109","name":"Ribbit"} Incident Identifier: 3E02951E-0F0F-49C8-B02A-29DE18AFA50C CrashReporter Key: cb75da9df14baca11150910c2b1f2603bec96556 Hardware Model: iPhone7,2 Process: Ribbit [712] Path: /private/var/mobile/Containers/Bundle/Application/6981A82C-F561-471C-AF19-DEFCE1B79AA4/Ribbit.app/Ribbit Identifier: com.teamtreehouse.Ribbit Version: 1.0 (1.0) Code Type: ARM-64 (Native) Parent Process: launchd [1]
Date/Time: 2014-12-24 03:04:49.041 -0800 Launch Time: 2014-12-24 03:04:46.727 -0800 OS Version: iOS 8.1 (12B411) Report Version: 105
Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Triggered by Thread: 0
Last Exception Backtrace: (0x1883c9e48 0x198b080e4 0x1883c9d88 0x10011d58c 0x1000f0b94 0x1000b421c 0x18cb8fe40 0x18cc2d9c0 0x18cc2d3bc 0x18cc2d0dc 0x18cc2d05c 0x18cb75a2c 0x18c4cd994 0x18c4c8564 0x18c4c8408 0x18c4c7c08 0x18c4c798c 0x18ce03018 0x18ce03ec4 0x18ce02048 0x190625640 0x188382124 0x18838122c 0x18837f850 0x1882ad1f4 0x18cbe378c 0x18cbde784 0x1000af678 0x199176a08)
Thread 0 name: Dispatch queue: com.apple.main-thread Thread 0 Crashed: 0 libsystem_kernel.dylib 0x000000019928f270 0x199274000 + 111216 1 libsystem_pthread.dylib 0x000000019932d224 0x199328000 + 21028 2 libsystem_c.dylib 0x0000000199206b14 0x1991a4000 + 404244 3 libc++abi.dylib 0x00000001982d9414 0x1982d8000 + 5140 4 libc++abi.dylib 0x00000001982f8b88 0x1982d8000 + 134024 5 libobjc.A.dylib 0x0000000198b083bc 0x198b00000 + 33724 6 libc++abi.dylib 0x00000001982f5bb0 0x1982d8000 + 121776 7 libc++abi.dylib 0x00000001982f5474 0x1982d8000 + 119924 8 libobjc.A.dylib 0x0000000198b08200 0x198b00000 + 33280 9 CoreFoundation 0x00000001883c9d84 0x1882a4000 + 1203588 10 Ribbit 0x000000010011d588 0x1000a8000 + 480648 11 Ribbit 0x00000001000f0b90 0x1000a8000 + 297872 12 Ribbit 0x00000001000b4218 0x1000a8000 + 49688 13 UIKit 0x000000018cb8fe3c 0x18cb68000 + 163388 14 UIKit 0x000000018cc2d9bc 0x18cb68000 + 809404 15 UIKit 0x000000018cc2d3b8 0x18cb68000 + 807864 16 UIKit 0x000000018cc2d0d8 0x18cb68000 + 807128 17 UIKit 0x000000018cc2d058 0x18cb68000 + 807000 18 UIKit 0x000000018cb75a28 0x18cb68000 + 55848 19 QuartzCore 0x000000018c4cd990 0x18c4c0000 + 55696 20 QuartzCore 0x000000018c4c8560 0x18c4c0000 + 34144 21 QuartzCore 0x000000018c4c8404 0x18c4c0000 + 33796 22 QuartzCore 0x000000018c4c7c04 0x18c4c0000 + 31748 23 QuartzCore 0x000000018c4c7988 0x18c4c0000 + 31112 24 UIKit 0x000000018ce03014 0x18cb68000 + 2732052 25 UIKit 0x000000018ce03ec0 0x18cb68000 + 2735808 26 UIKit 0x000000018ce02044 0x18cb68000 + 2728004 27 FrontBoardServices 0x000000019062563c 0x19060c000 + 103996 28 CoreFoundation 0x0000000188382120 0x1882a4000 + 909600 29 CoreFoundation 0x0000000188381228 0x1882a4000 + 905768 30 CoreFoundation 0x000000018837f84c 0x1882a4000 + 899148 31 CoreFoundation 0x00000001882ad1f0 0x1882a4000 + 37360 32 UIKit 0x000000018cbe3788 0x18cb68000 + 505736 33 UIKit 0x000000018cbde780 0x18cb68000 + 485248 34 Ribbit 0x00000001000af674 0x1000a8000 + 30324 35 libdyld.dylib 0x0000000199176a04 0x199174000 + 10756
Thread 1 name: Dispatch queue: com.apple.libdispatch-manager Thread 1: 0 libsystem_kernel.dylib 0x0000000199274c94 0x199274000 + 3220 1 libdispatch.dylib 0x000000019915c97c 0x19914c000 + 67964 2 libdispatch.dylib 0x000000019914f3b0 0x19914c000 + 13232
Thread 2: 0 libsystem_kernel.dylib 0x000000019928fc78 0x199274000 + 113784 1 libsystem_pthread.dylib 0x0000000199329390 0x199328000 + 5008 2 libsystem_pthread.dylib 0x0000000199328fa4 0x199328000 + 4004
Thread 3: 0 libsystem_kernel.dylib 0x000000019928fc78 0x199274000 + 113784 1 libsystem_pthread.dylib 0x0000000199329390 0x199328000 + 5008 2 libsystem_pthread.dylib 0x0000000199328fa4 0x199328000 + 4004
Thread 4: 0 libsystem_kernel.dylib 0x000000019928fc78 0x199274000 + 113784 1 libsystem_pthread.dylib 0x0000000199329390 0x199328000 + 5008 2 libsystem_pthread.dylib 0x0000000199328fa4 0x199328000 + 4004
Thread 5: 0 libsystem_kernel.dylib 0x000000019928fc78 0x199274000 + 113784 1 libsystem_pthread.dylib 0x0000000199329390 0x199328000 + 5008 2 libsystem_pthread.dylib 0x0000000199328fa4 0x199328000 + 4004
Thread 6: 0 libsystem_kernel.dylib 0x000000019928fc78 0x199274000 + 113784 1 libsystem_pthread.dylib 0x0000000199329390 0x199328000 + 5008 2 libsystem_pthread.dylib 0x0000000199328fa4 0x199328000 + 4004
Thread 7 name: AVAudioSession Notify Thread Thread 7: 0 libsystem_kernel.dylib 0x0000000199274e7c 0x199274000 + 3708 1 libsystem_kernel.dylib 0x0000000199274cf4 0x199274000 + 3316 2 CoreFoundation 0x00000001883815c8 0x1882a4000 + 906696 3 CoreFoundation 0x000000018837f51c 0x1882a4000 + 898332 4 CoreFoundation 0x00000001882ad1f0 0x1882a4000 + 37360 5 libAVFAudio.dylib 0x0000000186d5156c 0x186d38000 + 103788 6 libAVFAudio.dylib 0x0000000186d43f4c 0x186d38000 + 48972 7 libsystem_pthread.dylib 0x000000019932be7c 0x199328000 + 15996 8 libsystem_pthread.dylib 0x000000019932bdd8 0x199328000 + 15832 9 libsystem_pthread.dylib 0x0000000199328fac 0x199328000 + 4012
Thread 8 name: com.apple.coremedia.player.async Thread 8: 0 libsystem_kernel.dylib 0x0000000199274eb8 0x199274000 + 3768 1 libdispatch.dylib 0x000000019915aa4c 0x19914c000 + 59980 2 MediaToolbox 0x000000018a7590c8 0x18a754000 + 20680 3 CoreMedia 0x0000000188bde5d0 0x188ba4000 + 239056 4 libsystem_pthread.dylib 0x000000019932be7c 0x199328000 + 15996 5 libsystem_pthread.dylib 0x000000019932bdd8 0x199328000 + 15832 6 libsystem_pthread.dylib 0x0000000199328fac 0x199328000 + 4012
Thread 0 crashed with ARM Thread State (64-bit): x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x00000001702e4837 x4: 0x00000001982f9dfd x5: 0x000000016fd539c0 x6: 0x000000000000006e x7: 0x0000000000000f80 x8: 0x0000000008000000 x9: 0x0000000004000000 x10: 0x0000000000000200 x11: 0x0000000000000000 x12: 0x0000000000000000 x13: 0x0000000000000000 x14: 0x0000000000000002 x15: 0x0000000000000000 x16: 0x0000000000000148 x17: 0x0000000000000000 x18: 0x0000000000000000 x19: 0x0000000000000006 x20: 0x000000019ce1e310 x21: 0x000000019ce06ce8 x22: 0x0000000170018f50 x23: 0x0000000000000000 x24: 0x000000016fd54ed8 x25: 0x000000016fd54f18 x26: 0x000000019ce050a8 x27: 0x0000000000000001 x28: 0x0000000000000006 fp: 0x000000016fd53920 lr: 0x000000019932d228 sp: 0x000000016fd53900 pc: 0x000000019928f270 cpsr: 0x00000000
Binary Images: 0x1000a8000 - 0x10015ffff Ribbit arm64 <08a478a4ce2a39acb3e3aa18fe04ff6b> /var/mobile/Containers/Bundle/Application/6981A82C-F561-471C-AF19-DEFCE1B79AA4/Ribbit.app/Ribbit 0x1200e4000 - 0x12010bfff dyld arm64 <f958ba064181388a9658f927da42e9e7> /usr/lib/dyld 0x186ba4000 - 0x186d37fff AVFoundation arm64 <0c542593e3613f82b7e860cb5beeeed6> /System/Library/Frameworks/AVFoundation.framework/AVFoundation 0x186d38000 - 0x186d9cfff libAVFAudio.dylib arm64 <c9d296cb28c73570aaf8355b05f1adee> /System/Library/Frameworks/AVFoundation.framework/libAVFAudio.dylib 0x186de0000 - 0x186de0fff Accelerate arm64 <e9ba7838f51634a7b59ed392be50e86f> /System/Library/Frameworks/Accelerate.framework/Accelerate 0x186df8000 - 0x187017fff vImage arm64 <da44067fc79931c7aef1b7e88bf82a83> /System/Library/Frameworks/Accelerate.framework/Frameworks/vImage.framework/vImage 0x187018000 - 0x1870bffff libBLAS.dylib arm64 <e5276e7784ef34a4baca480264978ea0> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libBLAS.dylib 0x1870c0000 - 0x18743afff libLAPACK.dylib arm64 <165b05f9f75736d5ae8f5f39293bd6e7> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libLAPACK.dylib 0x18743c000 - 0x187451fff libLinearAlgebra.dylib arm64 <5574ec3bd4e537e1b662d38a63aec58b> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libLinearAlgebra.dylib 0x187454000 - 0x1874bcfff libvDSP.dylib arm64 <004f5668574139bc906c5fa4fdced3b1> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libvDSP.dylib 0x1874c0000 - 0x1874e3fff libvMisc.dylib arm64 <5f3faba4a40930d5b5383244de9d9749> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libvMisc.dylib 0x1874e4000 - 0x1874e4fff vecLib arm64 <211d7711a6e93fe8ae6d6b42585cad2d> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/vecLib 0x1874e8000 - 0x187516fff Accounts arm64 <ed248dc14d9c38feb7a61bdd532db9cc> /System/Library/Frameworks/Accounts.framework/Accounts 0x18751c000 - 0x18759efff AddressBook arm64 <191fcc882bb8300b90b0b6b55cc7eec0> /System/Library/Frameworks/AddressBook.framework/AddressBook 0x1878b8000 - 0x187b75fff AudioToolbox arm64 <d907319fb1e13f0ebfa2cb2281d63201> /System/Library/Frameworks/AudioToolbox.framework/AudioToolbox 0x187d14000 - 0x187f1efff CFNetwork arm64 <8898a9c58fc933a8a35b924031bbecb0> /System/Library/Frameworks/CFNetwork.framework/CFNetwork 0x187fb8000 - 0x18801dfff CoreAudio arm64 <c300729562ce3d18ae27620e01047e5f> /System/Library/Frameworks/CoreAudio.framework/CoreAudio 0x188040000 - 0x188061fff CoreBluetooth arm64 <8c8f7fcda15736969517607dceca42e2> /System/Library/Frameworks/CoreBluetooth.framework/CoreBluetooth 0x188064000 - 0x1882a2fff CoreData arm64 <de8697dd39c23afcb7c65813ed503d71> /System/Library/Frameworks/CoreData.framework/CoreData 0x1882a4000 - 0x1885fffff CoreFoundation arm64 <dd02b6d84f42391cab1b1812b68032cd> /System/Library/Frameworks/CoreFoundation.framework/CoreFoundation 0x188600000 - 0x188762fff CoreGraphics arm64 <051c2abd476631659a137603b5fd49c3> /System/Library/Frameworks/CoreGraphics.framework/CoreGraphics 0x1887b8000 - 0x1887bafff libCGXType.A.dylib arm64 <13bc0d2fa7633ab9bdbc4ab58e4cfcab> /System/Library/Frameworks/CoreGraphics.framework/Resources/libCGXType.A.dylib 0x1887bc000 - 0x1887c7fff libCMSBuiltin.A.dylib arm64 <24a1313a58d831ae907bcfad0887b88d> /System/Library/Frameworks/CoreGraphics.framework/Resources/libCMSBuiltin.A.dylib 0x1889bc000 - 0x1889dafff libRIP.A.dylib arm64 <b739a115024c3c5da8979a6a2543fc0a> /System/Library/Frameworks/CoreGraphics.framework/Resources/libRIP.A.dylib 0x1889dc000 - 0x188b09fff CoreImage arm64 <427f09be3b813a25afed0aeb1ed71878> /System/Library/Frameworks/CoreImage.framework/CoreImage 0x188b0c000 - 0x188b69fff CoreLocation arm64 <8fffe9b832433d21866f69798d956a16> /System/Library/Frameworks/CoreLocation.framework/CoreLocation 0x188ba4000 - 0x188c62fff CoreMedia arm64 <5f763134e2033c21aed1c83209592214> /System/Library/Frameworks/CoreMedia.framework/CoreMedia 0x188c64000 - 0x188d32fff CoreMotion arm64 <f8e5ee2eeb7837999f3ed9681cc45276> /System/Library/Frameworks/CoreMotion.framework/CoreMotion 0x188d34000 - 0x188da5fff CoreTelephony arm64 <9c4733c499b33513b887e540b68f1cb5> /System/Library/Frameworks/CoreTelephony.framework/CoreTelephony 0x188da8000 - 0x188eaafff CoreText arm64 <abc5604ba2ff3a8aa1186c2b9cf2dd34> /System/Library/Frameworks/CoreText.framework/CoreText 0x188eac000 - 0x188ec8fff CoreVideo arm64 <ef89faf9a3a1306f8a51d8ee3c84e5fc> /System/Library/Frameworks/CoreVideo.framework/CoreVideo 0x1891a4000 - 0x1893f8fff Foundation arm64 <468d76111ff238edaa1c603530a715ce> /System/Library/Frameworks/Foundation.framework/Foundation 0x189510000 - 0x18957cfff IOKit arm64 <553730de003d3e269669a2f60e38ed3a> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit 0x189580000 - 0x18981afff ImageIO arm64 <39a9babc3d133e19a39c060774157299> /System/Library/Frameworks/ImageIO.framework/ImageIO 0x18981c000 - 0x189cbcfff JavaScriptCore arm64 <c31c2e52ff6731e089a74c73ca401313> /System/Library/Frameworks/JavaScriptCore.framework/JavaScriptCore 0x18a530000 - 0x18a536fff MediaAccessibility arm64 <97418e4a2b1b3611b00481b54254858c> /System/Library/Frameworks/MediaAccessibility.framework/MediaAccessibility 0x18a538000 - 0x18a753fff MediaPlayer arm64 <9731de774ae734c8bbf0be29b8feb25f> /System/Library/Frameworks/MediaPlayer.framework/MediaPlayer 0x18a754000 - 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Stephen Whitfield
16,771 PointsSo this isn't what I'm looking for. In XCode in your project, at the top right, you should see blue icons. If you hover over the middle icon, it'll say something about opening up the Debug area. Click that.
Forgive me for picking out an image of an older version of Xcode:
http://www.skillmasters.net/main/wp-content/myUploads/helloWorld4.jpg
That area down there is also referred to as a 'console'. In your console, there should be some text there when your app crashes. Copy and paste that text here.

Lei zheng
7,990 Pointsthere are no output. I can get the app on my phone now. But I can not login.
https://www.flickr.com/photos/98978302@N00/15914862210/ https://www.flickr.com/photos/98978302@N00/15916404047
Lei zheng
7,990 PointsLei zheng
7,990 Pointsyes, I have an developer account.