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General Discussion

Posted by Brett Anthony
Brett Anthony
4,289 Points

Taking over someones hosting

hey i hope someone can help,

a friend of mine has asked for me to take over there web hosting, i im not 100% sure on how to deal with contacting the company he uses currently?

should i just send them an email and ask for ftp access to his site in order if take the files? should i ask then to send me the files? and of course ask them to transfer the domain as well.

any advice would be appreciated, i understand physically how to take this website and host it however im unsure on how a large company would be approached?

cheers Brett

5 Answers

James Nelson
James Nelson
23,956 Points
James Nelson
James Nelson
23,956 Points

Hello Brett, from my own experience if you are using FTP software such as 'Cyperduck', 'Transmit'. You will need three things which are the Server address, Username and Password. From here you can access all files currently hosted on that server.

Hope this helps.

Brett Anthony
Brett Anthony
4,289 Points
Brett Anthony
Brett Anthony
4,289 Points

Hey James Nelson,

thanks for your reply, yes i understand how to connect to ftp files, update etc..

the question im asking is how to approach a company to request access?

Cheers

James Nelson
James Nelson
23,956 Points
James Nelson
James Nelson
23,956 Points

Oh sorry, that may be tricky and it might be better if he was to get this information for you, is that a possibility?

Brett Anthony
Brett Anthony
4,289 Points
Brett Anthony
Brett Anthony
4,289 Points

it could be a possibility, however i'm thinking for a more professional approach, to email them and ask for access and the domain transfer

James Barnett
James Barnett
39,199 Points
James Barnett
James Barnett
39,199 Points

The professional way to do it, is have the current authorized account holder open a ticket with their current hosting company.

They should then inform the hosting company that the domain in question and the files associated with it are being transferred to a different company and to provide the email address of the point person for the domain going forward.

Otherwise you have no proof you are authorized to access that account.