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HTML

Ronnie Gibson jr
Ronnie Gibson jr
111 Points
Posted by Ronnie Gibson jr
Ronnie Gibson jr
111 Points

The HTML Challenge is not working for my account. This is really frustrating!

Im trying to complete the next step in learning HTML but the Challenge part is not working! I would have to just skip it and go straight into learning how to make a list, but this is defeating the point of me even taking this course.

Krystyna Ewing
Krystyna Ewing
3,700 Points

Did you close out the window and go back to it? You might just need to refresh it.

Ronnie Gibson jr
Ronnie Gibson jr
111 Points
Ronnie Gibson jr
Ronnie Gibson jr
111 Points

Yes I did and it still doesn't work. Apparently I am not the only person with this problem.

1 Answer

Jonathan Grieve
MOD
Jonathan Grieve
Treehouse Moderator 91,252 Points
Jonathan Grieve
Jonathan Grieve
Treehouse Moderator 91,252 Points

You can move on to any video/note/quiz/code challenge at any time when navigating a course.

Feel free to try the challenge again at any time but if you keep having trouble with the page you're trying, email the support team at help@teamtreehouse.com

Ronnie Gibson jr
Ronnie Gibson jr
111 Points
Ronnie Gibson jr
Ronnie Gibson jr
111 Points

I already emailed them about the problem. Im just waiting for a reply and a fix from them, so I can actually put my knowledge to use! How long is it usually until they fix problems like this?

Jason Anders
Jason Anders
Treehouse Moderator 145,858 Points
Jason Anders
Jason Anders
Treehouse Moderator 145,858 Points

Ronnie Gibson jr

I'm not sure why, or by whom, the above answer from Jonathan was downvoted? There is no reason for that, so I have negated it.

The Treehouse Support team has primary hours that are Monday to Thursday from 9am to 6am EST, as noted on the Support Page. However, it is also a Holiday weekend, so they probably won't be back in the office until Tuesday, so it may be a few days before a reply could be sent.

I am sorry you are having issues with the challenge. If you would please link to the challenge you are referring to and better explain in a bit more detail why it "is not working," so the Community will be much better able to assist you.

  • Are you receiving an error? Maybe the code you are entering for the challenge is incorrect.
  • Are the instructions being followed exactly? Maybe the wrong values, text, commands are being submitted.
  • Is it a technical error (challenge not loading at all) or a coding error (receiving a Bummer after submitting answer)?

It is always best if you click the Get Help button directly from the challenge you have having problems with. Follow the prompts from that link and describe what is happening in detail. Make sure the "Include code" box is checked as this will attached the code you are submitting right to the post. This way we should be able to assist you. Without that it is really tough to help troubleshoot any errors, as we can't see what you've tried or what messages / errors you are receiving.

Thanks.

:) :dizzy: