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Android

Posted by tunis dehas
tunis dehas
4,863 Points

"there are problems with the security certificate for this site "on android devices

Hi all I tried to test my website on browsertack . I see an error message appeared on samsung galaxy S2 or samsung galaxy S like "there are problems with the security certificate for this site this certificate is not from a trusted authority and three squares continue view certificate cancel" Why I get this message , someone knows ? Tunis

2 Answers

Emil Rais
Emil Rais
26,875 Points
Emil Rais
Emil Rais
26,875 Points

Could it be that you are trying to access the website using https without a certificate acknowledged by a reputable CA (Certification Authority) for the particular domain/subdomain?

That might be the case if you're specifying a slightly wrong url to your website for BrowserStack. I have never used BrowserStack and I am not aware of their services, but check the url to your website. If the scheme (http/https etc) is implicit try explicitly declaring it http. Good luck.

tunis dehas
tunis dehas
4,863 Points

thanks Emil Now the site is online and when I'm checking the site on the same device , I don't have anymore this message I don't why why it's ok in live and not in a testing situation thanks for your help

Christopher Augg
Christopher Augg
21,223 Points
Christopher Augg
Christopher Augg
21,223 Points

tunis,

You can look over the support page at their website.

Emil also gave some good information. Please let us know if these resolve your issue or not.

Regards,

Chris

tunis dehas
tunis dehas
4,863 Points

thanks Christopher it's ok now , my site is online and I haven't the message