Welcome to the Treehouse Community
Want to collaborate on code errors? Have bugs you need feedback on? Looking for an extra set of eyes on your latest project? Get support with fellow developers, designers, and programmers of all backgrounds and skill levels here with the Treehouse Community! While you're at it, check out some resources Treehouse students have shared here.
Looking to learn something new?
Treehouse offers a seven day free trial for new students. Get access to thousands of hours of content and join thousands of Treehouse students and alumni in the community today.
Start your free trial
Heng Liu
16,220 PointsThis Account Has Been Suspended
I bought my host from Web Hosting for Students one month ago, I haven't touch it for a month after I uploaded some of my practices to it. But today I found my account has been suspended. Does anyone know what happened?
4 Answers
Kevin Korte
28,148 PointsHave you contacted their support team?
shaunboleh
14,970 PointsMy account was also suspended today - got it fixed already, but the issue was that somehow, hackers had gained access to it and had setup some sort of Google Documents fake login page. I don't personally think I am at fault - I think the issue is something higher up, related to shared hosting. But I don't know.
I suspect that this happened to a considerable number of people simultaneously.
You need to log in, not to cpanel, but to the host page, where you can put in a ticket.
Michael Hess
24,512 PointsI had the same thing happen to me. My site was up for 2 days then it was mysteriously suspended. I opened a ticket, and they said that they would temporary unsuspend my account -- so I could download my backups. But, I have not been able to access my account at all. I suspect my password has been changed.
I am really not pleased with how Web Hosting for Students has handled this so far. Well, at least there is a seven day period to cancel web hosting with a full refund.
shaunboleh
14,970 PointsA nerve wracking day for many I think, including those providing tech support at our host.
I do not know if the issues described in this article fit the situation, but I wonder.
When my own projects are at the point where they are "looking good" and I have some real stake in them, I plan to move to non-shared hosting.
Heng Liu
16,220 PointsThank you, everyone, after I contacted the hosting provider, the problem has been solved. But I think it's time to consider non-shared hosting.