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Ricky Sparks
22,249 PointsWhy are my videos not checked off from android course when fully watched? (Screenshot included)
Joe Steele
10,721 PointsHey Geoff Parsons, thanks for the ping. I actually don't think is in regards to the Android app, but rather an Android course.
Ricky James, sorry for the confusion. A while back we started awarding points for watching videos. As part of that change, we've been looking at what constitutes a "watched video" and been adjusting the percentage of the video needing to have been watched in order to consider it complete.
Did you skip through any of the content in the process of watching the videos?
/cc Johnny Thunder
Ricky Sparks
22,249 PointsI thought so too but I've tried watching it all over and still no completion? :D
Ricky Sparks
22,249 PointsTried again and still no use.
2 Answers
Johnny Thunder
2,724 PointsRicky James, for the videos not marked as completed, there appear to be substantial portions of the video not consumed. For instance, "Adding the Login Screen" had been watched from 0-213s and 623-643s (of 643 total seconds). That's 410 seconds of the video left unconsumed. I've found this same pattern in your other incomplete videos for that stage.
Typically, this results from either scrubbing or fast-forwarding through the video. We had this issue come up a few times before with the aforementioned action being cause. A minimum of 50% of the total duration of the video must be actively watched for a video to be marked as complete and points awarded.
That said, I've gone ahead and marked those videos as viewed and awarded you points for completion. I'll continue to look into this issue and I apologize for any inconvenience it's caused. Please let me know if you continue seeing this issue.
Thanks!
Gloria Dwomoh
13,116 PointsI think it is a bug it has been happening to me as well at some courses. Try to send an email at help@teamtreehouse.com with a link and a screenshot so that they can know of this and hopefully fix it soon.
Geoff Parsons
11,679 PointsGeoff Parsons
11,679 PointsJoe Steele is our Android dev, he might have some input.