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General Discussion

Posted by James Kennedy
James Kennedy
20,755 Points

Why does the library not identify completed courses?

So the library feature sometimes identifies that I have completed a course and sometimes doesn't. alt text as you can see here the aesthetic foundations has been recognized as complete but the website basics has not. Although if i click on website basics you can see that website basics has been complete with all the videos watched and complete. Why is this? alt text alt text

David Valles
David Valles
18,487 Points
David Valles
David Valles
18,487 Points

I sent an email to them regarding this issue. They said it's a known problem and they're working on it.

James Barnett
James Barnett
39,199 Points
James Barnett
James Barnett
39,199 Points

David Valles - Thanks for reporting that and letting us know :guitar:

4 Answers

Colin Marshall
Colin Marshall
32,861 Points
Colin Marshall
Colin Marshall
32,861 Points

It's doing the same for me. I think anything you complete after the new site design got put up will show up on your main library page as complete, but the stuff that was completed before the redesign shows up as complete only when you go to that deep dive/project's page. Hopefully they fix it.

Robert Newman
Robert Newman
29,571 Points
Robert Newman
Robert Newman
29,571 Points

I submitted a ticket last week too. So they are definitely aware of it and working on it. I hope it gets resolved soon as i am a bit OCD when it comes to being organised and the missing points and completions bug me haha.

James Barnett
James Barnett
39,199 Points
James Barnett
James Barnett
39,199 Points

I don't think any points are missing, just completion marks from before the re-design launch.

Robert Newman
Robert Newman
29,571 Points

I think i am missing points. For example i have 7 Dev tools points but i have completed 'Website basics' worth 96 points which for me shows up in the developer tools section. Website basics is also not showing up as completed when it is. It is the same for me in other categories as well.

Of course my understanding of how points are accumulated could be wrong?

James Barnett
James Barnett
39,199 Points
James Barnett
James Barnett
39,199 Points

Sounds like your understanding is right. That could be a separate issue. I'm thinking it's possibly either a mismatch with how the Website Basics course is categorized or an issue with missing points. I'd update Treehouse support with that piece of info if you didn't include it in your original ticket.

Robert Newman
Robert Newman
29,571 Points

Thank James, will do.

James Kennedy
James Kennedy
20,755 Points
James Kennedy
James Kennedy
20,755 Points

Now you come to mention it I only have 12 dev points. Tho I have a sneaky feeling website basics used to be under HTML. But haven't had time to check yet

ecp
ecp
838 Points
ecp
ecp
838 Points

Hey Team!

Sorry to hear about the trouble you're running into. These are known issues our Dev Team is hard at work fixing. We'll have everything resolved soon. I apologize for the inconvenience!

Best,

Elizabeth Treehouse Support