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CSS CSS Basics (2014) Understanding Values and Units Common Data Types

Saree Bravo
Saree Bravo
960 Points

why is the sound cut from the video?

the video plays and my volume is up. I checked on another site and its only on this video. help!

Check the volume level on the video and not just on your PC. This happened to me today, and realised the video volume was at 0. So there should be a little speaker icon just to the left of the maximise video icon, that's what you need to check.

4 Answers

hi, i just check, it still works fine for me.

Saree Bravo
Saree Bravo
960 Points

I am noticing one video will play fine then when i go on to the next no sound. i watching with captions but it's just a little inconvenient.

nico dev
nico dev
20,364 Points
  1. Tried checking on the volume button on the video player itself?

  2. Tried another browser? Which one is yours?

  3. If 1 and 2 don't solve it, I guess you should contact support. They'll surely help you!

Austin Erb
Austin Erb
6,827 Points

Have you tried changing to another video and then coming back to this one? Maybe try another browser. Or there's always turning your system on and off again.

This is the perfect opportunity to improve your troubleshooting/debugging skills. In this industry It's best not to assume that an issue like this stems from a mere hunch. You must try several methods to isolate the problem. Your asking a question is a great start, but phrasing the question differently would be more productive. "Does the sound cut out at 1:45 in this particular video for anyone else?" is an example. I always assume that a problem I'm experiencing is something I can solve by myself until I discover otherwise. On my end, the sound does not cut out. This leads me to believe this is either a user error or an error in the user's device or software.