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General Discussion

Posted by hamcrjside
hamcrjside
4,599 Points

Workspace failing to launch

I submitted a bug report but I was just wondering if anyone else out there is unable to launch their workspace tonight.

Ivan Šimičević
Ivan Šimičević
2,137 Points
Ivan Šimičević
Ivan Šimičević
2,137 Points

I have same problem. I cant open my workspace, an error occurred :(

Simon Coates
Simon Coates
28,694 Points
Simon Coates
Simon Coates
28,694 Points

I guess they have to do infrastructure work sometime. They're always going to annoy somebody.

2 Answers

Simon Coates
Simon Coates
28,694 Points
Simon Coates
Simon Coates
28,694 Points

is it the not authorized message? (i apologise if this comment is a duplicate, i keep getting 504s back from treehouse)

hamcrjside
hamcrjside
4,599 Points

Hmm... I guess there was an issue and they are working to fix it, because now it's showing me the following: "Workspaces is undergoing scheduled maintenance. We're currently performing maintenance on Workspaces. We'll be back shortly!"

Bummer. I'll wait a little. I downloaded the files and I'm working on the challenge on my own.

Walter Tucker
Walter Tucker
962 Points
Walter Tucker
Walter Tucker
962 Points

Hi Eliana, ​ ​We're sorry for any troubles this has caused. Workspace was down for a bit due to some scheduled maintenance, but should be back up and running now. We apologize for any inconvenience this may have caused.

If this still isn't working for you, feel free to send us an email at help@teamtreehouse.com and let us know.

Kind regards, Walter

hamcrjside
hamcrjside
4,599 Points

Walter, thank you so much for your response. I greatly appreciate it. Lately I've been having a lot of issues with my workspace failing to launch, so I automatically thought it was just that same issue lasting a lot longer.

In the future, it'd be super helpful if there was a banner or alert put up before maintenance started so that students who are online and actively working would be aware of the downtime and not waste precious time chasing a phantom issue. I spent several minutes killing my sessions, launching everything again, changing browsers, filing a bug report, coming to the forums, etc.

But again, thank you so much for the note. It's appreciated.