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By understanding the value in User Experience, we can better empathize with users to deliver products and services that are tailored to their needs.
Further Reading:
- Wikipedia: The Curse of Knowledge cognitive bias - A cognitive bias that occurs when an individual, communicating with other individuals, unknowingly assumes that the others have the background to understand
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a design on the back.
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But the website wouldn't let you
print on the back of the shirt.
0:00
You probably got angry and
0:04
went to a competitor's website because
the original site didn't meet your needs.
0:05
Next time you need a shirt printed,
which site are you going to visit?
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The first one that let you down, or
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the second one that made it
easy to customize your order?
0:15
By understanding the value in user
experience, we can better empathize with
0:18
users to deliver products and
services that are tailored to their needs.
0:23
If the first site had a lot of users who
abandon the site because they have limited
0:28
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